Yes, we offer international shipping. Choose between free, standard delivery or a faster service at a subsidised rate.

We offer free, standard delivery or a faster service at a subsidised rate.

 To see exact prices, add a product to your cart and click on the shipping calculator (which you'll find in the 'Shipping and Returns' section on the product page).

Standard

UK: 2-3 days

Europe:  2-5 days tracked

USA: 4-7 days tracked

Rest of World: 4-10 days

Express:

UK: 1 day

Europe:  1-2 days

USA: 1-2 days

Rest of World: 1-5 days 

To see more exact timings, add a product to your cart and click on the shipping calculator (which you'll find in the 'Shipping and Returns' section on the product page).

Once your shipment has been sent, you’ll receive an email from DG.dispatch, our fulfilment centre, with the subject: Mon Fred Tracking: Your order is on its way. The link and tracking information will be in this email. If you have any problems please feel free to send us a message.

If you choose standard shipping, your order will be delivered by a local postal service. If you choose express, your order will be delivered by DHL.

We offset the carbon dioxide it takes to ship the product, as well as what it takes to produce it. As a result, all our shipping options become carbon neutral (meaning that over the entire process, the same - if not more - carbon is taken out of the atmosphere compared that which is released).

Mon Fred offers free returns and exchanges within 30 days from receipt of your order. Products must be returned unwashed, unworn and eligible for resale.

Returns and exchanges are can be arranged by contacting one of our team.

Exchange requests may be accepted after the end 30 days, at the discretion of Mon Fred.  However, free return shipping will not be offered in this case.

1. Contact us within 30 days of receipt

2. We'll email you a pre-paid shipping label

3. Print the label, affix to your package, and send your item(s) back

4. Once received, we'll issue a refund and notify you by email

1. Contact us within 30 days of receipt. Please tell us what you'd like instead (size/colour)

2. We'll email you a pre-paid shipping label

3. Print the label, affix to your package, and send your item(s) back

4. Once received, we'll send your replacement via standard shipping. If you want us to use a faster option, please let us know and we'll arrange payment

Feel free to get them wet. Whilst we don’t suggest swimming in them, they’re water resistant, so they're fine to get wet around the pool or the sea. Just ensure they're left somewhere to dry afterwards.

You might find that after getting salt or chlorinated water on them, a white residue appears. That’s fine, it should wash off easily under a running tap. (This is just dried salt/chlorine)

To wash them, run under cold water (some diluted soap is fine). We don’t advise putting your flip flops in the washing machine or dryer.

Yes you can. Whilst we don’t suggest swimming in them, they’re water resistant, so they're fine to get wet around the pool or the sea. Just ensure they're left somewhere to dry afterwards.

Because of its light colour, it is more susceptible to getting dirty than the black. However it can be easily cleaned with some cold water and some diluted soap. 

We accept Visa, Mastercard, Paypal, Amex, Apple Pay, Google Pay and Shopify Pay.

You can change the currency on site by clicking on the main menu (the three stripes in the corner) and switching it from GBP. 

Payments are ultimately made in GBP but you can checkout in your currency if you'd prefer. Just note that card providers typically charge a 0.5-2% foreign transaction fee.

Yes, through our payment provider. Your payment data is not stored by us and our site is encrypted to ensure your safety.

All transactions are through Stripe Payments, on behalf of Shopify. Stripe are one of the largest and most trusted payment providers in the world, with an outstanding reputation for safety.

Mon Fred was founded in early 2018 and launched with its first product in summer 2019.

Our products are currently made at our partner factory in China. We maintain a close relationship with the team to ensure not just the quality of our products but also to make sure that workers are treated with respect, and that working conditions are kept to a high standard.