Shipping:

We offer

  • Free international green shipping at checkout on all orders
    • UK: 2-3 days tracked
    • Europe:  2-5 days tracked
    • USA: 4-7 days tracked
    • Rest of World: 4-10 days tracked
  • A choice of subsidised green express shipping
    • UK: 1 day tracked
    • Europe:  1-2 days tracked
    • USA: 1-2 days tracked
    • Rest of World: 1-5 days tracked
  • To see country-specific shipping timings and costs please add the products to cart and use the shipping calculator above
  • The above timings only apply if the order is placed before 2pm GMT on the previous working day

Green Shipping: We offset the carbon dioxide it takes to ship the product, as well as what it takes to produce it. As a result, all our shipping options become carbon neutral (meaning that over the entire process, the same - if not more - carbon is taken out of the atmosphere compared that which is released).

Duties:

  • If you are ordering from outside of the EU you may have to pay import tax and duty charges. If your country does charge these taxes/charges, you will be asked to pay these once your order arrives in the delivery country.
  • If the duties and import taxes are above 10% of your order, we will refund you the difference. T&Cs apply
  • Mon Fred is not liable for any import tax or duty charges issued by your country's national import office. Such charges are issued to the recipient your import office and are unfortunately not controlled by Mon Fred in any way.
  • Import taxes and taxes vary from country to country and they depend on the value of your order. If in doubt please consult your country's governmental or national import office website for further information. We apologise for any inconvenience and we are working to make it a more seamless experience for our international customers.

Returns:

  • We offer free returns and exchanges within 30 days from receipt of your order. Products must be returned unwashed, unworn and eligible for resale and with the packaging intact. We, unfortunately, cannot accept any used items and any such items will have to be returned to the purchaser

Further Questions?